Q Is Dongguan Shenhe Technology Co., Ltd. a professional manufacturing factory?
AYes. We are a source professional manufacturing factory, equipped with a complete system covering R&D, production, quality control, and supporting services.
Q What are your main products?
AWe specialize in small household appliances for cleaning and personal hair care. Our cleaning products include cordless vacuum cleaners, corded household vacuum cleaners, bed mite removers, and intelligent robot vacuums. Our personal care products focus on household hair dryers and high-speed hair dryers.
Q What certifications do Shenhe Tech’s products have?
AShenhe Tech’s products have passed domestic Chinese certifications and pre‑assessment tests for overseas certifications. We can assist customers in applying for required test reports and certifications including CE, LVD, EMC, RoHS, UKCA, FCC, UL, ETL, CSA, PSE, TELEC, KC, INMETRO, ANATEL, CB and UN38.3 Test Report.
Q Has Shenhe Tech passed the quality management system audit?
AYes, we hold the ISO 9001:2015 certificate. The BSCI report assessment is currently in progress.
Q What specific types of vacuum cleaners and hair dryers do you offer?
AWe offer a full range of cleaning and personal care appliances, including cordless vacuum cleaners, corded vacuum cleaners, bed mite removers, fully automated intelligent robot vacuums, standard hair dryers, and high-speed hair dryers.
Q Do you have your own brand?
AOur core business focuses on OEM/ODM custom manufacturing. All company departments—including R&D, quality, production, and marketing—provide one-stop dedicated services for our custom clients.
Q How does your factory ensure product quality?
AWe implement full-process standardized quality control, supported by a rigorous and comprehensive quality system. Every production step is guided by specific quality standards, ensuring strict control from raw materials and processing to finished products.
Q We have an idea for a new product. Can you help bring it to market?
AAbsolutely. We have a professional R&D team that can assist you throughout the entire process—from design and development to mold making and mass production—based on your ideas and requirements.
Q If we place an order, what is the process and what materials do we need to provide?
AThe ordering process is clear and standardized:
1.Pre-collaboration: Clients provide detailed product requirements, including style, configuration, color, packaging, shipping requirements, and quality standards. The more detailed the information, the more accurate the quotation and plan.
2.Quotation and proposal: Based on your requirements, we provide an accurate formal quotation, product renderings, detailed images, and multiple shipping options.
3.Confirmation and production schedule: After you confirm the quotation and requirements, we provide a detailed project production schedule, specifying timelines and deliverables for each stage.
4.Pre-production: Clients provide brand authorization and other relevant valid qualification documents.
5.Mass production: We provide weekly production progress reports and live site videos to ensure real-time updates on production and quality control details.
6.Post-production: Complete finished product inspection records are provided to guarantee quality standards.
7.Logistics assistance: Our business team coordinates shipping arrangements, and we assist with any required import/export documentation throughout the project.
1.Pre-collaboration: Clients provide detailed product requirements, including style, configuration, color, packaging, shipping requirements, and quality standards. The more detailed the information, the more accurate the quotation and plan.
2.Quotation and proposal: Based on your requirements, we provide an accurate formal quotation, product renderings, detailed images, and multiple shipping options.
3.Confirmation and production schedule: After you confirm the quotation and requirements, we provide a detailed project production schedule, specifying timelines and deliverables for each stage.
4.Pre-production: Clients provide brand authorization and other relevant valid qualification documents.
5.Mass production: We provide weekly production progress reports and live site videos to ensure real-time updates on production and quality control details.
6.Post-production: Complete finished product inspection records are provided to guarantee quality standards.
7.Logistics assistance: Our business team coordinates shipping arrangements, and we assist with any required import/export documentation throughout the project.